Contact Us

 

Address

Kilburn Park Medical Centre
William Dunbar House
Albert Road
London
NW6 5DE

Get directions (opens in Google Maps)

See our access information

See our opening hours

Phone

0207 624 2414

Contact us online

Send us a message

Update medical record

Change contact details

Out of Hours


GP Hub Appointments (Enhanced Access)

The GP Access Hubs have access to your medical records where needed.

If you are unable to get a convenient appointment at Kilburn Park Medical Centre, you can also make an appointment to see a GP, Nurse or Health Care Assistant at our local GP Access Hub.

Our local GP Access Hub address:

Staverton Surgery
51 Staverton Road
London
NW2 5HA

 

Opening Hours

  • Monday to Wednesday – 6:30pm to 8pm
  • Thursday – 4pm to 8pm
  • Friday – 6:30pm to 8pm
  • Saturday – 9am to 5pm

Types of appointments offered:

A mixture of GP, Nursing & HCA appointments

 

Ways to Book:

  1. Telephone: 0207 624 2414 and speak to reception who can book you an appointment
  2. Contact NHS 111 Online or Telephone: 111
  3. Telephone the Hub: 020 3875 7149 - This line is open during Hub opening times only.


Life Threatening

Call 999 or go to A&E now if:

 
  • you or someone you know needs immediate help
  • you have seriously harmed yourself - for example, by taking a drug overdose

A mental health emergency should be taken as seriously as a medical emergency.

Find your nearest A&E


Urgent But Not Life Threatening

Visit an urgent care centre if:

 
  • You have an urgent medical issue requiring on the day attention

Find Urgent Care Services


Non-Urgent

Use NHS 111 if:

 
  • You need help now, but it's not an emergency

There will be someone to provide you with advice and to direct you to a clinician if it is necessary.

Visit NHS 111 Online

About Us


Register with the Surgery

We offer GP Access for new patients wishing to register.

See our registration page


Patient Feedback

We welcome feedback to tell us what we are doing right and what we can improve.

Friends and Family Test

The NHS Friends and Family Test (FFT) was created to help service providers and commissioners understand whether patients are happy with the service provided, or where improvements are needed. It's a quick and anonymous way to give your views after receiving NHS care or treatment.

Complete the Friends & Family Test

NHS Ratings and Reviews

We encourage our patients to let us know about their positive experiences at our practice. If you'd like to leave a review, please do so on the NHS website

You can see what other patients have said about us here

Complaints

If you've had a bad experience we'd also like to know. View our complaints procedure.

Make a complaint


Practice Staff

Meet the surgery team

See our staff page


Patient Participation Group (PPG)

The Practice strives to provide excellent healthcare. We welcome constructive feedback and suggestions to help shape our services to serve the needs of all of our patients. Our Patient Participation Group (PPG) meets at the practice to provide a forum for discussion about the practice.

For more information, please see our Patient Group pages.


Practice Performance

GP Patient Survey

The GP Patient Survey is an independent survey run by Ipsos MORI on behalf of NHS England. The survey is sent out to over two million people across England. The results show how people feel about their GP practice.

See our results

Care Quality Commission

The Care Quality Commission (CQC) makes sure hospitals, care homes, dental and GP surgeries, and all other care services in England provide people with safe, effective, compassionate and high-quality care and encourages them to make improvements where possible.

Our overall CQC Rating was: GOOD

See the full report